Our Mission
Top Freight Auditors researches, ranks, and reviews freight audit providers so shippers can compare options without sitting through sales demos. Rankings are updated quarterly to reflect product changes, pricing shifts, and service performance. Each firm is scored using a consistent rubric that looks at audit accuracy, claims and dispute handling, TMS and EDI/API integrations, reporting depth, implementation time, and total cost structure (fees, minimums, and contract terms). Reviews call out who a provider fits best, such as parcel-heavy programs, LTL and truckload networks, or international freight with customs and accessorial complexity. The site also flags trade-offs: some auditors win on automation but offer limited human support, while others provide strong exception management with higher fees or longer onboarding. Coverage includes both audit-only vendors and pay-and-audit models, with notes on cash flow impact and control over carrier payments. Methodology notes and the current rankings are available on the rankings pages for readers who want to see how scores were assigned. The goal is to give decision-makers enough verified detail to shortlist vendors and ask better questions in RFPs and trials.
Unbiased
We maintain strict editorial independence. No provider can pay to influence their ranking.
Tested
Every provider is mystery shopped to verify their customer service claims.
Verified
We check licenses, insurance, and legal standing so you don't have to.
The Ranking Factors
Verified Reviews
Credentials Check
Mystery Shopping
Pricing Transparency
Eligibility Criteria
Local Reach
Provide service internationally or nationally
Experience
A minimum of five years experience in freight auditing
Impact
A minimum of 100 successful audits in the previous year